I needed a report pulled ( I accidentally ordered the wrong one) Penny responded to my email in a timely manner, and was able to get me the report I needed by the following day! Great customer service!!
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5Business Credit Reports sponsored the yearly awards ceremony for the Gallatin Police Department. During this banquet the men and women of the police department as well as members of the community are recognized for their valor, meritorious service, and commitment to the citizens of Gallatin.
Mrs. Pam Ogden is compassionate and enthusiastic towards making Gallatin a better place for everyone. She is a great business partner and leader. We are so proud to have Business Credit Reports and Pam Ogden in Gallatin, Tennessee.
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5Business Credit Reports sponsored the yearly awards ceremony for the Gallatin Police Department. During this banquet the men and women of the police department as well as members of the community are recognized for their valor, meritorious service, and commitment to the citizens of Gallatin.
Mrs. Pam Ogden is compassionate and enthusiastic towards making Gallatin a better place for everyone. She is a great business partner and leader. We are so proud to have Business Credit Reports and Pam Ogden in Gallatin, Tennessee.
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5BCR is an extremely community-minded business, sponsoring numerous non-profit organizations in the area. They have been a generous and loyal sponsor of our annual Women Build project, a new home build empowering women to learn new skills and contribute to fulfilling the dream of home-ownership for a low-income family. Would highly recommend this company for their philanthropy, especially their support of Habitat for Humanity!
Susan Johnson
Executive Director
Habitat for Humanity of Sumner County, TN
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5Great work, very professional.
We always receive our invoices and receipts in timely manner
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5We have been using Business Credit Resorts Inc for at least ten years. There selection of reports and prices are just what a small business like ours needs. Their customer service is incredible. One of the best companies we work with.
Mike Perlman
LIGHTING SPECIALTIES COMPANY
735 Hastings Lane
Buffalo Grove, IL 60089
800-876-2852
http://www.lightingspecialties.com
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5Shadow just provided me a web-based presentation of the Business Credit Reports system… what an awesome product, and what an awesome presentation. Thanks so much to Shadow for the clear and engaging presentation. Well, and exciting presentation. It was awesome!
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5BCR was our title sponsor for our bike ride across sumner county(BRASS) this past July. We, in the community are most appreciative of Pam and BCR. She is very generous to the causes here in her community and supports them unselfishly.
We are truly blessed to have BCR and Pam as a growing part of Sumner County.
Thank you Pam
Doug Ebelhar
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5Josh was very knowledgeable about BCR and was very patient and helpful getting me through the setup process.
Thank you Josh.
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5I had troubles locating a prospect information, Josh emailed me within minutes and was so kind and helpful.
THANK YOU!!!
Amalia- ANOVA MARINE INSURANCE.
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5As far as BCR, we are very pleased with the variety of report options available to choose from as well as the information they provide. We used D&B in the past, and prefer BCR because, not only do the reports provide more information, but we also like the fact that we can pay per report and also according to the type of report we need.
As far as Dave, I truly couldn’t possibly say enough good things about him. He responds to inquiries immediately and is always so pleasant and helpful. I am so glad he is our Credit Advisor. He definitely has to be one of the best! Customer Service is number one in my book, and Dave ALWAYS goes above and beyond. He should be considered a very knowledgeable, dedicated and valuable employee!
Debbie D, Accounts Receivable/Credit Department. Oceanair, Inc.
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5Josh was quick to touch base with me, after creating our new account. Was very helpful in my first review of a commercial report and provided options on how to address some problems area. Was also quick to provide his contact information should I require assistance in the future.
My experience today, has been well above par.
Silvia
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5I recently just started working Josh and he is always very knowledgeable and quick to respond.
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5We’re new to BCR, and I had trouble with my set up. Josh help me out quickly, and we’re up and running. Thanks, Josh! Pat SImpson
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5I have had two experiences working with Josh as I become familiar with your internet platform. He has been very helpful! Thanks.
Mark Inglis
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5Very quick response time and very helpful!!! :)
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5Thank you for your prompt and courteous service Shadow! You were very helpful and super quick in addressing my concern. A+++!!!!!
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5Shadow always deals with any issue immediately. Ever since we switched to BCR we have had absolutely exceptional customer service with the same credit reports as our last provider (with no support). The difference with BCR is the customer service and the non-contract pricing.
I highly recommend BCR and Shadow in any and all credit report situations.
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5Wow! The assistance Shadow provided far exceeded my expectations. Not only was he thoughtful and enthusiastic in addressing my current question, he went above and beyond in offering to be available at the drop of a hat for future needs. I’m so impressed!
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5Pam, I just cannot thank you for running a WONDERFUL company. I have worked with Beth and Shadow. I am not leaving you out of the mix for all you do! I have not had the pleasure of working with all your employees but I am sure they are just as dedicated and motivated as Beth and Shadow. So positive and uplifting in this fast-paced world today. I hope your company offers Employee of the Month etc. I am one grateful customer!
God Bless you and your company!
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5I cannot say enough about Beth. I have been working with Beth for almost 4 years. She has always been the BEST! Clearly an asset as all of your employees!
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5I cannot say enough about Shadow. He is clearly an added asset to the company. His efforts have all the attributes of tireless! (energetic, vigorous, industrious, hard-working, determined, enthusiastic, keen, zealous, spirited, dynamic, tenacious, persevering, untiring etc.).
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5I have been in the credit reporting and granting industry for a long time now. It’s been a while since I’ve interacted with someone like Dave. He is a professional-business savvy person who has also been in the industry for a long time and is one who consistently exercises sound judgment and is very resourceful. He takes the extra step for his clients.
I think those he works with would say he has a quick mind that can assimilate information from many different sources and come up with sound strategic alternatives. He also has the quality of insight – being able to envision what the company should do now to bring about a more profitable, successful future.
I look forward to continuing our business partnership Mr. Dave Lerro!
Heather Postrach, Administration Manager - Jake, Connor & Crew Inc. Ontario Canada
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5With over 20 years experience as a credit professional, I have now been dealing with BCR and Dave Lerro for a few years. I have been extremely happy with BOTH Dave and the company as a whole.
The reports are complete and timely. Dave is always available for additional information or questions and he is extremely pleasant to deal with. . The customer service is EXCELLENT!
I would recommend BCR to anyone in the credit field.
Cathy Sampson, Credit Manager HarMac Rebar and Steel Corp. Fryeburg, Maine & Sayreville, NJ
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5Very helpful. Kept me informed while he was working to resolve my issue.
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5Shadow responded to be promptly and followed through. Great Service.
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5Shadow was incredibly helpful and professional! Thank you Shadow!
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5In my 20+ years as a credit professional, the customer service support I receive from BCR and , specifically, from Dave Lerro, is the absolute best. I couldn’t be happier with the selection of products offered. Their website is truly user friendly. I’ve never had a problem getting the report I was seeking, but it’s great to know that Dave is always only an email away if I can’t find what I need. I strongly recommend BCR and Dave Lerro for anyone considering changing or adding a new credit reporting agency to their toolbox.
Cay Anderson, Credit Manager, Westwood Shipping Lines
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5Dave Lerro - for Business Credit Reports has been nothing but the utmost professional …. He provides my company with reports that meet our needs in this ever-changing world of the construction industry. That’s the most important thing. Knowing what information will suite us best!
Reports are generated expeditiously. Couldn’t ask for more proficient service. Our customers; certain like most - want their credit “now”…
with the reports received from BCR, It allows me to make a better decision.
So - hat’s off to Mr. Lerro ……. He is a true asset to your company and we thank him for all that he does!
Caryn Radin, Credit Manager - GMA Division - AH Harris & Sons, Inc. Parlin, NJ
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5I’ve known Debbie for years, usually meeting at various conferences. I am happy to be using Business Credit Reports on a professional basis. Debbie is efficient and professional, and this Company certainly reflects the same qualifications. Looking forward to working together!
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5Excellent customer service! Went far beyond what was requested and provided us a tool for future reference.
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5I am a new customer to BCR and Shadow has been great in assisting during our transition. Always available and provides immediate responses. Great to have partners you can count on for great customer service.
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5hi debbie - your the best! always quick & professional info makes it very easy to work with you. keep doin what you do.
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5Very personable, extremely nice and very helpful! Thank you for the quick advice and info that I was able to do what I needed extremely quick!
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5I am glad to be working with Shadow, he does quick work while adding a personal touch to his emails. Handles all my request in a timely manner. Polite and very helpful.
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5Thank you, Shadow, for all of your help and personal touch in resolving a problem. Your customer service was great, and I enjoyed working with you. Keep up the good work!
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5Fantastic customer service experience! Shadow did what he said he would do, when he said he would do it. Great addition to the company!
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5What a wonderful person who is very helpful. Great asset to the company. Team work at its best!
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5Heather was a big help to me yesterday for an inquiry situation that came up in our course of business. She was very concise and clear with her answers to the specific questions I had and all of this was done in a prompt manner via email. Our company has been affiliated with BCR for just a short time and I am already very impressed with the personalized service that they bring to our credit investigation process and Heather demonstrated that in every way!
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5I spoke with Heather this morning and her service was absolutely perfect! She was very professional and courteous without a doubt. I shared with Heather I talk to people all day long and it was refreshing to receive friendly service. Sometimes people expect me to know all the information and frustration comes out over the phone. But Heather was very patient in answering all my questions. Thanks Heather!!!
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5I have found BCR wonderful to do business with. I am totally satisfied with the quality of their reports and the many options they provide. They also always provide extraordinary customer service. I rarely have questions or issues, but when I do, the response is immediate, the question is answered and/or the issue is professionally addressed. If you are looking for a new and/or additional credit reporting agency, I strongly recommend giving BCR a try.
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5Amazing as always! Thanks!
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5Beth has great customer service .she was so friendly and helpful. thank you Beth for all your help.
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5Penny,
Thanks for sending my receipt for the Business Credit Report within 1-2 hours of my request.
Chuck
Industrial Electrical Equipment Co., Inc.
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5Heather’s exceptional service makes my job easier and allows me to provide better service to my internal partners. It is a pleasure working with her. Her knowledge and customer service are appreciated.
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5BCR is an integral part of our credit investigation and approval process. Of the several sources we regularly use, BCR offers the most comprehensive data base for us to locate and verify companies and obtain credit history. As if that level of service was not commendable enough, any time we have a need for information or issue, Penny Ogden always goes beyond the norm of minimum expected service to insure we get what we need to make an informed decision.
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5Penny is very good. She is very helpful and seems to take an interest in the customer’s problems. She hopefully will be our always contact person.
Cathy Nelson
Vice-President
Performance Capital
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5Mark has been a valuable resource to me for the past four years.
I trust his credit analysis skills & have called upon him many times for his help.
The reports are a valuable tool that takes all the guess work out of making good credit decisions.
Thank you Mark , for your excellent customer service.
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5excellent, can always depend on these reports
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5This is very useful for business.
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5Heather has been extremely helpful these past few months. Our company just started in September and any question I had was answered right away,
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5Heather has been extremely helpful throughout the months working with her! She has found a solution and has always helped in any report I needed. She is an amazing problem solver and always gets back to me promptly! Heather is great at what she does!
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5Heather has the most comprehensive understanding of credit information and always showcases her talent by coming up with the right answer. She has always exemplified great service helping me achieve client requested needs. I would highly recommend Heather as your customer service representative !
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5We have had a few times where we needed documents urgently, and Beth has been nothing but phenomenal and awesome.
Thank you very much. We are fortunate in having you guys as our partners!!
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5You guys are amazing. Thank you so much for all your help over the past year. All of us here at So Cal CDC, from Paola, Shiela and myself are very fortunate to have your team as our partners.
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5I know I can count on Heather whenever I have a question or problem about a new account or a report. She is always helpful and very prompt.
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5I have worked with Mark for the past 17 years and he is by far the most versed on Credit Reporting and Information today. Mark is dedicated to assisting Clients needs not only from a risk factor perspective, but also from a credit granting purpose. Everyone on our staff appreciates Mark immensely!
Hal Ernest; ESP Receivables Management
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5Heather is always very helpful whenever I request any additional research. She is very prompt and provides great customer service!
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5When I requested information that required additional research, I was pleasantly surprised by the prompt and thorough report Heather provided. Excellent customer service!
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5I have been working with Heather as a client for a long time. She is incredibly quick with research and always a joy to work with. I would give her ten stars if that were an option. CCR found a great employee with her. SHE ROCKS!
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5I have only worked with Beth Beaty who has helped me on more than one occasion. She goes above and beyond, excellent communication skills, professional and is a tremendous asset to the company and the world. Thank you again Beth for all you do.
Jane T.
PA
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5Heather is very thorough and helpful. You could not ask for a better customer service care keeper! She is very knowledgeable about the reports too.
Thanks Heather for all you do for us!!
Denise
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5I just wanted to tell you how great your reports are!!
This service is incredible. The information is current and user friendly.
What a gem in the credit world !!!
Penny Everest
Director of Financial Servies
Valiant Porducts Corporation
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5This is an exceptional company with an exceptional staff. Most definitley 5 stars plus. After dealing with several competitors, It’s really nice to have that one on one customer service. Everyone has been great to work with, and Beth Beaty is outstanding, always there to help, to answer questions, etc. I’m so glad we found BCR.
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5Excellent company to deal with! After using the “competitors” for many years (with great dissatisfaction) , we finally get what we need in one professional and complete package with BCR.
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5It has been an absolute pleasure to work with BCR and Penny Ogden. Our company is relatively new to BCR, and thanks to Penny and her team, our transition has been seemless. Thank you Penny!
Justin Lopez
Sr. Credit Analyst
PSC Industrial Outsourcing Inc.
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5Penny,
I appreciate your input, your help and your friendly personality! You have always been quick to call me back and have always helped me with any questions or directed me to whom I’ve needed to speak. I have had amazing customer service from you and the staff at CCR. I thank you so much for making my job go smoother and to know I can count on you!
With sincere thanks!
Christine Flandrick
Credit Manager
Pro Paint, Inc. /Pro Paint Metro, Inc.
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5I love everyone at BCR. Penny was an awesome help to me setting up our new account and Jeff is just amaze balls. I know I just had to say amaze balls because Jeff was great at getting our account up and going and still advises me to this day on pulling the right information. Great job guys.
Lisa
Harris Lumber.
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5In our industry, credit reports are a must. After becoming frustrated with the deficiencies and increasing expenses for other reports, I researched my options. My hesitation was quickly put to rest - after the very first report I ran. I could not be more impressed with the extensive information provided in the reports and quickly became as impressed with the people and company behind the reports. Beth Beaty has been a tremendous help answering questions and going above and beyond to get us the information needed to make credit decisions.
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5I signed up with CCR last September for our Canadian reports and at the time only needed 1 or 2 reports. I have just taken over our Canadian office and this week and today 2 was given 2 reports to run. I couldn’t remember my login or password so I called Beth Beaty who helped me last year. She was absolutely the best! Beth stayed on the phone with me and walked me through the whole process for the 2 reports and took the extra time to explain how to read the reports. She also advised me of the alerts I was very patient with all my questions. My hats off to your company and the great staff and a special thanks to Pam Ogden for introducing me to all you have to offer. I look forward to a great business relationship with CCR.
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5Heather was very helpful in rectifying an error our office made when ordering a recent credit report. She quickly made sure we had the correct report and were not charged for duplicates. Thanks for the great customer service!
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5It was an absolute pleasure to work with Heather! She is very professional and very friendly. I know exactly who to contact if I am ever having any problems!
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5Heather was extremely helpful and patient while servicing my request. Both her and Pam assisted me in selecting which report fit my company’s needs! I would highly recommend Business Credit Reports!
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5Five stars all the way. Their professionalism is outstanding. What a pleasure it has been working with these exceptional people. I am proud to be associated with them. Great company.
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5This report has been a game changer for our company. I can get a very specific, clear, accurate rendering of the companies we are doing business with. I am totally pleased with the service, price point and customer service, especially PAM! I would recommend this as a 5 star addition to your business credit research. We have reduced our bad debt to ZERO! Thank you! Lisa, owner of a Manufacturing Company
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5Working with Pam over the years has been a joy. She is professional, dedicated & a very smart business woman. My hats off to her.
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5This is the most incredible group of people! Sharing, Caring, Giving of themselves. Business Credit Reports and owner Pam Ogden go way above and beyond to help their Community. Sumner Spay Neuter Alliance has been blessed over and over by Pam and BCR!
June McMahon-Sumner Spay and Neuter Alliance
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5I have had the pleasure of getting to know Debbie through SBA lending conferences. She is very knowledgeable and always gives personalized attention to her customers. People are naturally drawn to her warm personality! – Michelle S.
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5Mark really knows his stuff! Worked with him for many many years - he is great at keeping us up to date on changes and making sure that things are implemented in a timely manner. Thank you Mark!
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5It amazes me how much information Debbie has and is always willing to share. She has not only helped us get a handle on AR but also taught us how to read the reports and helped us to understand them too! J. Weatherford
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5Can’t get any better than this! It gives you enough information to make the right choices. We used to use references and it just wasn’t working out. This is the clear choice!
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5WOW This report has saved us! Gives us exactly what we need when we need it! I can’t tell you how many collection accounts we had before using this service! AMAZING! - Publishing Industry
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5I have worked with Debbie for about 5 years and she is always there to help me no matter what my issue is. Couldn’t ask for a nice more friendly person to work with. Lonnie Peterson - Top Art, LLC
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5Top Art, LLC has worked with Debbie for over 10 years and we couldn’t be more pleased with her service. She has always been helpful and courteous. She has a lot of experience and has played a large role in helping us keep our collections to a minimum. Thank you for your help Debbie!
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5I love working with Pam. She’s smart, knows her business and is dedicated to her customers.
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5